PRIVACY POLICY

As you engage with our Services, we accumulate diverse forms of data to optimize your gameplay experience and uphold the standard of our offerings.

When you access our Services, we capture details regarding your activities within the application and your engagement with other players. The information we collect may include Player ID, your progress in the game, IP address, device ID, and/or other information we deem essential to refine your experience and preserve the integrity of our Services.

For products that incorporate competitive leaderboards and ranking functions, we record and publish your game scores, accomplishments, and username on public charts. This facilitates performance comparisons among users and enriches the competitive nature of the game. Other participants within the same game will be able to view your scores, standing, and username. Engaging in leaderboards and score systems is fundamental to these Services, and by utilizing them, you recognize and agree to the compilation and public display of your gameplay data.

We might access details about your device or location to resolve technical issues and analyze general user patterns. The information we collect may include nicknames, Player ID, unique device ID, OS, device model, advertising ID, location, IP, and/or other location-based information.

We may utilize the aforementioned details to monitor the materials you view within our Services and your general digital activities, or to display, customize, and refine our promotional campaigns and Services. To understand how to disable personalized promotions, please review the "Opt-out of Targeted Advertising" section below.

Subject to your explicit permission, we may gather and handle details regarding your exact geographical position. This data is exclusively utilized to enrich your active gameplay through features such as player matchmaking or similar functions.

If you sign in to our Services via external authentication providers ("Login Services"), like Apple's Game Center or Google+, these systems will allow you to authorize the transfer of your personal details to us. The data we obtain through these platforms might encompass your user ID, city, state, or nation of residence. We record and process this information in alignment with the guidelines and conditions established by the respective Login Services.

We use the gathered details to establish your profile, confirm your identity upon signing in, and enable you to participate in our games and utilize our Services. These external services might also allow you to share updates about your gameplay achievements on their networks. To request the erasure of data acquired through Game Center or Google+, please reach out to us at contact@zinora.io.

When you reach out to our support staff, we may compile details concerning your device (including your OS version and device model), location-based information, nicknames, Player ID or unique device ID, NAME, E-mail, alongside the specifics of your inquiry to diagnose and resolve issues effectively.

During transactions for our products or Services, we may gather specific billing details on behalf of our transaction processors. However, this data is cached only momentarily in an encrypted format that we cannot access. We do not retain or record any financial or billing information.

We may record details you submit in public discussion boards and direct messaging channels to enhance overall user satisfaction. Direct communication refers to the transmission of text or concepts within our Services, such as in-game messaging or direct messages on our community board. Be aware that any details shared in these areas can be viewed, compiled, and utilized by other participants. If you wish to have your details removed from our public boards, please notify us at contact@zinora.io.

To enrich your experience, we might log your email address during the forum registration process. This address will be primarily used to send updates regarding significant structural updates or community rules. We might also use it to query you about your feedback on our products or to share news and marketing updates. You can unsubscribe from these updates at any point by sending a request to contact@zinora.io.

When browsing our websites, we may gather personal data to refine the site experience. This data can encompass details such as your device OS, location, browser version, language preference, originating URL, site interactions, and preferences.

Our web pages may integrate social platforms or interactive tools, such as the Facebook Like button and share components. These elements might record your IP address and the specific page you visit, and they may store a cookie to operate correctly. These social functions are either powered by external entities or served directly from our domains. Your engagement with these utilities is managed under the privacy terms of the respective providers.

We do not distribute your personal details to external parties without your permission, except under the following circumstances:

In order to ensure stable and reliable global operation of our Services, your details may be transmitted and stored outside your home nation. Regulations surrounding data protection differ by jurisdiction and might not match the standards of your home country. We ensure that your personal details remain safeguarded in accordance with this Policy. We apply appropriate data handling safeguards required by regional laws, though the destination territory might not possess protection measures matching the European Commission's adequacy rulings.

Our applications employ global cloud infrastructure. Consequently, your details may be routed to servers situated in the United States (managed by Google Inc.) to save nicknames, Player ID, unique device ID, OS, device model, advertising ID, location, IP, and/or other location-based information. Your personal details will be kept until you request the removal of your account.

Our cloud provider is Google Inc. Because our Services rely on real-time database replication to synchronize data internationally, agreement to this Policy is a requirement to access and use our Services.

We might compile anonymous, collective metrics utilizing cookies and equivalent tracking systems. Cookies are small text records transmitted by a web host to your device storage. We use these systems to evaluate performance, enhance features, and customize your interactions to deliver a superior experience.

We collaborate with the following ad networks and partners:

We adhere to recognized industry practices and maintain protective protocols to safeguard the confidentiality and integrity of the data we hold. To prevent unauthorized access, disclosure, alteration, or destruction of player data, we employ the following administrative and technical protections:

We keep your personal details as long as your profile remains active or as required to deliver the Services to you. Competitive scores and leaderboard logs may be preserved for historical records after account closure, though they can be anonymized or removed upon your query. If you wish to revoke our permission to handle your data or request account termination, please contact us at contact@zinora.io.

When engaging with Customer Support, details such as nicknames, Player ID, unique device ID, OS, game version, and gameplay statistics (including scores and standings) will be sent to the United States (Google Inc.). We compile these details strictly to resolve your query, and they are permanently discarded 3 years following the resolution of the support ticket.

Users can decline personalized marketing in mobile applications by modifying the system preferences on their iOS or Android hardware and turning on "Limit Ad Tracking" (on iOS) or "Opt-out of Interest-Based Ads" (on Android).

If your personal details change or if you choose to stop using our platform, you can modify, refresh, or delete your profile details inside the application options or by reaching out to contact@zinora.io. We will deliver a digital copy of your personal records upon valid request.

Depending on your location, you may possess the following data privileges:

We do not utilize automated systems for individual decision-making or user profiling.

We do not intentionally compile details from children under 17 years of age (or under 16 within the European Economic Area), unless authorized by a parent or legal guardian. If you fall below these age thresholds, please do not submit any personal details or attempt to register for our Services. Certain products may have distinct age gates based on location, operating system, or platform rules. If you do not meet these age thresholds, do not provide data to us or utilize the Services.

If we discover that we have unintentionally collected personal files from a minor under 17 (or 16 in Europe), we will take appropriate steps to purge this data from our systems promptly and securely. If you suspect we hold details regarding a minor under these age limits, please alert us at contact@zinora.io.

Users who have not reached the legal age of majority in their jurisdiction must have a parent or legal guardian review and agree to this Policy and our Terms of Service on their behalf. We advise parents to monitor their children's digital activities, become familiar with the content offered, and guide their communications online.

This section is specifically for residents of the United States. Under US regional regulations, players have the right to request access to the categories of personal data collected, request deletion of such data, opt-out of the sharing of their data, and remain free from discrimination for exercising these privileges. We do not sell personal data, nor do we discriminate against any user who submits a privacy request.

We may modify this Policy periodically to adapt to service updates or business adjustments. We will make reasonable efforts to notify you of major revisions that could impact your rights. If you disagree with any modified terms, you must terminate your use of our Services and close any profiles you have registered.